C.O.D. Orders


Sorry, We Do Not Ship C.O.D.

ORDERS INSIDE THE USA
OUR IN-HOUSE PROCESSING TIME is usually between 1-3 working days for Generics and approx. 15-19 working days for Custom Orders.  If you are running low on your decal supply, call us to see if we can speed-up processing to get it out by your deadline.  We ship U.S. Priority Mail unless you specify otherwise (for example, Next Day Express Mail). 
RUSH SHIPPING...If you prefer, we can also ship your order one or two day air by Express Mail, UPS or FedEx...for Rush Charges and to speed-up in-house processing time, please call  (253) 661-9504 or e-mail sales@SAMPrinting.com .  Please remember to include our in-house processing time when estimating delivery date. 
ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS  We will only ship to second party adresses, if we can verify the ID of the cardholder with his bank...please supple name of bank and telephone number.   By entering a different shipping address, you agree that SAM, Inc. is not responsible for lost or stolen packages after the carrier (US Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.  If you are not going to be available, please make arrangements with a member of your Service Team, a co-worker, building manager, etc. to secure your package.
YOUR CARD VERIFICATION VALUE NUMBER IS YOUR ADDITIONAL PROTECTION -- to ensure your credit card information is not being used fraudulently, please email this number to us... sales@SAMPrinting.com  IF YOU ARE SHIPPING TO AN ADDRESS OTHER THAN YOUR BILLING ADDRESS, WE NEED THIS NUMBER.
If you are using a Visa, Discover or MasterCard, please provide the 3-digit CVV (Customer Verification Value). This is the non-embossed number printed on the signature panel on the back of the card immediately following the Visa or MC card account number.
If your credit card is an American Express card please provide the 4-digit CID (Confidential Identifier Number). This is the 4 digit, non-embossed number printed above your account number on the face of your card.
IF YOU ARE NOT GOING TO BE AVAILABLE, PLEASE MAKE ARRANGEMENTS with a member of your Service Team, a co-worker, building manager, etc. to secure your package.  SAM Printing, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.

WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered.  Remember, once you sign off on the proof for a Custom Order, you are responsible for any misspellings or incorrect numbers that were present on the proof you OK'ed (and consequently the errors on your delivered decals) since you did not catch the error during the proof reading opportunity you had prior to production.  If we ship you something in error, return the item to us within TEN (10) days of the date we shipped to you.   If it was our fault, we will send you (at our expense) the correct item and give you credit for your expense of shipping the first incorrect order back to us via Priority Mail.

We accept all major credit cards.
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Your monthly credit card billing statement will show this transaction charge under the name of
SAM AS INC

IF YOU WISH TO MAIL IN YOUR ORDER...

Please write down the following information on a sheet of paper:
        1.  Item Number
        2.  How many of that item you want to order
        3.  A BRIEF description of the item
        4.  What size you want
        5.  What color you want

Next, please total up your purchase amount by adding up the following:
        1.  The cost of the stickers or decals (Quantity X Price per Item)
        2.  The shipping & handling cost
                -Please call Customer Service at 800-726-1221 for your shipping/handling costs (min. $5)

        3.  If you live in the State of Washington, add 9.8% sales tax

Include your Credit Card Information...
        1.  Credit Card Number
        2.  Expiration Date
        3.  Address where monthly credit card bill is mailed
        4.  Your name as it appears on card
        5.  CVV# (explained above)

 
       6.  Your daytime telephone number
        7.  Your email address

Or please make your money order payable to "SAM, Inc ." and
mail your order and payment to:
       Order Dept.
        SAM, Inc.
        PO Box 98842
        Seattle, WA  98198-0842

 

 

Sorry, no C.O.D. orders please.

 

TERMS OF SALE
        All items are inspected before being shipped.  If you are not happy with your order, please contact us so that we can addres the problem. If your order needs to be returned, simply return the item(s) within FIFTEEN (15) days of the date we shipped to you.   It may take up to 3 weeks from the day we receive the returned item(s) for a refund check to be issued.  There is a 20% Restocking Fee that applied to all returns.  There is no restocking fee for exchanges.   Shipping fees for returns and exchanges are the responsibility of the customer.  You will also be charged for the shipping charges back to you, unless item(s) are being returned because of an error made by FantasiaWear. 
  Please call us (800-SAM-1221) for a Return Authorization Number.  Packages returned without a visible Return Authorization Number (R.A.#) risk being refused and sent back to you.
CONTACT US...
Telephone  (800) SAM-1221   or  (253) 661-9504
FAX 253-517-8834
E-mail  sales@SAMPrinting.com

Order using our Secure Online Shopping Cart or
Phone Toll Free  800-726-1221  or  Call 253-661-9504
You can email your order to order@SAMPrinting.com 
or FAX your order to 253-517-8834

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